Where perfection is the only acceptable goal.

Sample Staff Communication Protocol

This is the basic structure and when done consistently, it will improve every aspect of an eldercare community--resident care, resident satisfaction and staff satisfaction.  Another huge benefit is that it will help resolve small problems before they become large ones:

Weekly

  • Administrator conducts a Department manager meeting
  • The same day or at the latest the next day each department manager has a staff meeting

Monthly

  • All staff recognition and traiing meeting
  • Administrator conducts shift meeting on all 3 shifts
  • Administrator meets one on one with each department manager for one hour to focus on improvement

 

4OurElders ...where perfection is the only acceptable goal

2712 Market Trace
P.O. Box 180190
Fort Smith, Arkansas 72918

Toll Free: 855-202-2012
(479) 783-7070

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