Below was a presentation to one of our clients. We we are following up with other clients as we craft test projects at the community level to focus on improving customer service at the grass roots based on actual experience and studies in many different industries. 2-3 day in-service then a launch with a selected number of specifically selected communities, with 3-6-9-12 month metrics against which to measure success. We are working with clients to do this for out-of-pocket cost only (usually around $2500) with any further remuneration tied to the results as determined solely by the client.
If you have questions regarding Medicare, Insurance or care, service or safety questions in long-term care facilities of any type, give us a call or drop us a note and we will try to address your question at no cost and in ‘real time.’ We want to help you make the best, most affordable long-term care housing decision for yourself or a loved one and to get all you are entitled to whatever your circumstances are. Now, this is FREE service you can count on, unlike those who pretend to be on your side when all the while they are taking money from the very facilities trying to get your business. We have no such conflict of interest—our ONLY interest is your interest because a better informed, information-armed consumer is the only way we can make long-term care in this country better for us all.”