Where perfection is the only acceptable goal.

People That Get It




Here we highlight those who are making a positive difference in the elder care industry.  You will find articles about changes in the laws and regulations governing the elder care industry, as well as evaluations we have done, and news we know you can use.



In this morning's version of The City Wire, I found the following article and wanted to share it: Click here to read Caregiver Support.

What an excellent description of what life is like for most people in a nursing home and the work Project Compassion has done to improve it.

Doctor Jo Blondin, outgoing Chancellor of Arkansas Tech, Ozark campus, and incoming President of Clark State Community College in Ohio, and a very good friend, recently articulated her educational philosophy in a videotaped presentation to faculty and administrators at Clark State as part of her interview process for the President’s position.  It was part of a more comprehensive explanation of who she is,  what she believes in and how she has accomplished so much at such a young age.

For purposes of this website, I wanted to post the part of the video pertaining to her educational philosophy because I believe her points are dead-on and equally applicable to healthcare and mirror 4OurElders’ own healthcare philosophy. You can watch the entire video at https://www.clarkstate.edu/presidental candidate blodin or you can watch just the 4 minute section on her educational philosophy below. 

Doctor Blondin’s educational philosophy has 3 key assumptions: First, every student is at risk until they find their place, no matter how qualified they are.  Second, all students are entitled to a student-centered approach.  Third, the campus Admissions Office is important, but the admissions process really starts with the Financial Aid Office—if you cannot afford the education, all else is irrelevant.

It is easy to see the parallels with healthcare isn’t it? First, all patients, even and sometimes all too often the youngest and healthiest among them (for example, Josie King, see our review of Sorel King’s book on her daughter’s tragic experience at the best hospital in the country), are at risk. Healthcare must recognize this fact and treat every patient accordingly. Second, the patient-centered approach is finally starting to catch fire at healthcare institutions around the country, but with varying degrees of successful implementation. From care to discharge to billing, this seemingly simple and “only way to go” approach to healthcare is decades late in coming and a shameful commentary on the industry just now getting around to putting the patient first.  Finally, we all know that if you cannot pay, you don’t get care or you get it only until the life-threatening crisis has been stabilized and you can be discharged.  Don’t have insurance, don’t have money and don’t have a severe emergency, you don’t get care.  While it seems your condition should be your admission ticket, like with education as noted by Doctor Blondin, the real admission ticket to a hospital--sadly for so many-- is financial.

Thank you Doctor Blondin and good luck to you, Andy and Helena in your new home.  The people at Clark State are lucky indeed.


On Thursday August 16, 2012, 4OurElders awarded the Greenhurst Nursing Center in Charleston, AR its highest award, the 5-Heart Award “For Excellence in Care and Service for Its Residents, Families, Staff, Vendors and the Charleston community.” 4OurElders , headquartered in Fort Smith, Arkansas, is a company that evaluates and helps improve the level of care and service in long term care facilities in various states. In presenting the award, the company’s founder Steve Brigance told the home’s staff and others present that they had the highest dedication to care and service that he had seen in his career,

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4OurElders recently completed a major evaluation and assessment of the Greenhurst Nursing Center in Charleston, Arkansas.  Based on 4OurElders' twenty proprietary interview forms, its individualized assessment tools, and three-tier grading grids, Greenhurst scored the highest ever seen by 4OurElders -- 95.69.  In an industry where the average score, lamentably, is projected to be in the low 70's, and a "great" facility is in the mid-80's, one can only say to the owners and staff at Greenhurst, "WELL DONE AND CONGRATULATIONS!"

4OurElders, not unlike others in the industry, has an award.  Our award is called the 5-Heart Award for Excellence in Elder Care and Service.  We are happy to announce that we have awarded our first 5-Heart Award to the owners and staff of Greenhurst Nursing Center in Charleston, Arkansas. Click here to see articles and pictures.

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